Integrations

Connect your communication channels to Slokoto so it can read your conversations, understand context, and build your sales pipeline automatically — no CRM required.

What it does

The Integrations page is where you connect your email, phone, chat, and marketing channels to Slokoto. Once connected, Slokoto:

  • Reads your conversations — Understands what's being said between you and your prospects
  • Builds your pipeline automatically — Creates leads and stages deals based on real interactions, not manual data entry
  • Prioritizes follow-ups — Uses AI to decide what matters most, right now
  • Generates todos — Tells each rep exactly what to do next and why

Think of integrations as Slokoto's communication layer. Instead of you entering data into a CRM, Slokoto reads your actual conversations and builds the picture itself.

How to use it

Browsing available integrations

  1. Click Integrations in the sidebar
  2. Browse integrations by category:
    • Email - Gmail, Outlook, Yahoo
    • Chat & Support - Gorgias, Zendesk, Freshdesk
    • Phone & SMS - CallTrackingMetrics, Aircall, Twilio
    • Marketing - Klaviyo, Mailchimp
  3. Use the search bar to find a specific integration
  4. Use filters to show only connected, not connected, or integrations with issues

Connecting an integration

  1. Find the integration you want and click Connect
  2. Follow the 3-step wizard:
    • Step 1: Method - Choose how to connect (OAuth sign-in or API key)
    • Step 2: Permissions - Select which signals Slokoto can read
    • Step 3: Test - Verify the connection is working
  3. Click Save & Start Monitoring

Configuring a connected integration

  1. Click Configure on any connected integration
  2. Use the tabs to adjust settings:
    • Status - View connection health and last sync time
    • Signals - Choose which data types to monitor
    • Mapping - Map integration users to your Slokoto team
    • Advanced - Set sync frequency and automation options

Disconnecting an integration

  1. Click Configure on the integration
  2. Click Disconnect in the Status tab
  3. Confirm the disconnection

Key terms

TermMeaning
SignalA piece of data Slokoto observes (e.g., "email opened", "call received")
OAuthA secure sign-in method where you log into your account to grant access
API KeyA code you copy from your tool's settings to connect it to Slokoto
Sync frequencyHow often Slokoto checks for new data (Standard, Fast, or Real-time)
Auto-generate actionsLet Slokoto automatically create Todo items from signals (Pro+ only)
PipelineYour list of active deals — built by Slokoto from your conversations

Understanding connection status

StatusWhat it means
Connected (green)Integration is healthy and syncing data
Needs Attention (orange)Something is wrong - usually an expired token or API key
Coming Soon (gray)Integration is planned but not yet available

Signals by integration type

Email (Gmail, Outlook, Yahoo)

  • Incoming/outgoing emails
  • Email opens
  • Link clicks
  • Attachment access (Pro+)

Chat & Support (Gorgias, Zendesk, Freshdesk)

  • New inbound messages
  • Agent replies
  • Conversation status changes
  • Tags and SLA data

Phone (CallTrackingMetrics, Aircall)

  • Incoming/outgoing calls
  • Missed calls
  • Call duration
  • Recordings (Pro+)

Marketing (Klaviyo, Mailchimp)

  • Campaign sends
  • Opens and clicks
  • Form submissions
  • List membership changes

What happens after you connect?

Once you connect an integration, here's what to expect:

Signals start from now

Slokoto begins monitoring for new signals from the moment you connect. This means:

  • ✅ New emails, calls, and messages from now on will be captured
  • ❌ Historical data from before the connection is not imported

Your views will populate gradually

  • Todo view - Will show recommendations as new engagement happens
  • History view - Will grow over time as leads interact with you

Why we work this way

  • Fresh priorities - Recommendations are based on recent, relevant activity
  • No noise - You won't be overwhelmed with stale leads from months ago
  • Fast start - You can start using Slokoto immediately without waiting for a long import

What to expect in the first few days

DayWhat you'll see
Day 1First signals start appearing as leads engage
Days 2-3Todo items begin populating based on new activity
Week 1History view shows your first completed interactions
💡 Tip: Keep your integrations connected and active. The more signals Slokoto observes, the smarter its recommendations become over time.

Plan limits

Your plan determines how many integrations you can connect:

PlanMax IntegrationsSync Speed
Starter2Standard
Pro5Fast
BusinessUnlimitedReal-time

Tips

  • Start with email — Gmail is the fastest way to get Slokoto seeing your conversations and building your pipeline
  • Check connection health — If you see "Needs Attention," reconnect to restore data flow
  • Don't over-enable signals — Only enable signals you actually want Slokoto to consider
  • Use OAuth when available — It's more secure and automatically handles token refresh
  • Add phone & chat — The more channels you connect, the richer your pipeline context becomes

Privacy & security

  • Slokoto only reads data — we never modify or delete anything in your connected channels
  • No emails are sent without your explicit action
  • Credentials are encrypted and never exposed in the interface
  • You can disconnect at any time to stop data sharing