Integrations

Connect your business tools to Slokoto so it can see what's happening with your leads and provide smarter recommendations.

What it does

The Integrations page is your command center for connecting external tools like email, CRM, chat, phone, and marketing platforms to Slokoto. Once connected, Slokoto can:

  • See signals - Know when leads open emails, visit your website, or engage with your content
  • Understand context - Access deal values, stages, and ownership from your CRM
  • Prioritize better - Use real engagement data to recommend the right actions at the right time

Think of integrations as Slokoto's "eyes and ears" across your tech stack.

How to use it

Browsing available integrations

  1. Click Integrations in the sidebar
  2. Browse integrations by category:
    • Email - Gmail, Outlook, Yahoo
    • CRM - HubSpot, Salesforce, Streak, Pipedrive
    • Chat & Support - Gorgias, Zendesk, Freshdesk
    • Phone & SMS - CallTrackingMetrics, Aircall
    • Marketing - Klaviyo, Mailchimp
  3. Use the search bar to find a specific integration
  4. Use filters to show only connected, not connected, or integrations with issues

Connecting an integration

  1. Find the integration you want and click Connect
  2. Follow the 3-step wizard:
    • Step 1: Method - Choose how to connect (OAuth sign-in or API key)
    • Step 2: Permissions - Select which signals Slokoto can read
    • Step 3: Test - Verify the connection is working
  3. Click Save & Start Monitoring

Configuring a connected integration

  1. Click Configure on any connected integration
  2. Use the tabs to adjust settings:
    • Status - View connection health and last sync time
    • Signals - Choose which data types to monitor
    • Mapping - Map integration users to your Slokoto team
    • Advanced - Set sync frequency and automation options

Disconnecting an integration

  1. Click Configure on the integration
  2. Click Disconnect in the Status tab
  3. Confirm the disconnection

Key terms

TermMeaning
SignalA piece of data Slokoto observes (e.g., "email opened", "call received")
OAuthA secure sign-in method where you log into your account to grant access
API KeyA code you copy from your tool's settings to connect it to Slokoto
Sync frequencyHow often Slokoto checks for new data (Standard, Fast, or Real-time)
Auto-generate actionsLet Slokoto automatically create Todo items from signals (Pro+ only)

Understanding connection status

StatusWhat it means
Connected (green)Integration is healthy and syncing data
Needs Attention (orange)Something is wrong - usually an expired token or API key
Coming Soon (gray)Integration is planned but not yet available

Signals by integration type

Email (Gmail, Outlook, Yahoo)

  • Incoming/outgoing emails
  • Email opens
  • Link clicks
  • Attachment access (Pro+)

CRM (HubSpot, Salesforce, Streak)

  • Deal stages and movement
  • Deal values
  • Owner assignments
  • Notes and activities

Chat & Support (Gorgias, Zendesk)

  • New inbound messages
  • Agent replies
  • Conversation status changes
  • Tags and SLA data

Phone (CallTrackingMetrics, Aircall)

  • Incoming/outgoing calls
  • Missed calls
  • Call duration
  • Recordings (Pro+)

Marketing (Klaviyo)

  • Campaign sends
  • Opens and clicks
  • Form submissions
  • List membership changes

Plan limits

Your plan determines how many integrations you can connect:

PlanMax IntegrationsSync Speed
Starter2Standard
Pro5Fast
BusinessUnlimitedReal-time

Tips

  • Start with email + CRM - These two integrations give Slokoto the best foundation for recommendations
  • Check connection health - If you see "Needs Attention," reconnect to restore data flow
  • Don't over-enable signals - Only enable signals you actually want Slokoto to consider
  • Use OAuth when available - It's more secure and automatically handles token refresh
  • Signals are free - Only AI-generated recommendations count against your AI Actions quota

Privacy & security

  • Slokoto only reads data - we never modify or delete anything in your connected tools
  • No emails are sent without your explicit action
  • Credentials are encrypted and never exposed in the interface
  • You can disconnect at any time to stop data sharing