Knowledge BaseSettings & Administration

Team Management

Manage your team members, invite new users, and control who can access what within Slokoto.

What it does

The Team page allows workspace administrators to:

  • Invite new team members with specific roles
  • Manage existing members and their permissions
  • Track seat usage and billing implications
  • Deactivate members who no longer need access

Key roles

Slokoto has three roles that determine what each team member can do.

Admin

  • Full access to all features
  • Can invite and remove team members
  • Can configure integrations and billing
  • Sees all Todo, Pipeline, Upcoming, Archive, Activity, and Dashboard data

Manager

  • Can view team-level data, not just their own
  • Can reassign actions between team members
  • Can access the Dashboard with team metrics
  • Can review and restore trashed leads
  • Cannot configure billing or integrations

Rep

  • Works on their own assigned actions only
  • Views their personal Todo, Pipeline, Upcoming, Archive, and Activity
  • Cannot see other team members' work
  • Cannot access team settings

Visibility settings

Each user has a visibility scope that controls what data they can see:

VisibilityCan See
PrivateOnly their own Todo, Pipeline, Upcoming, Archive, Activity
TeamOwn data plus all team members' data
WorkspaceEverything in the workspace

Default visibility by role:

  • Admin -> Workspace
  • Manager -> Team
  • Rep -> Private

How to use it

Opening the Team modal

  1. Click your avatar in the top-right corner
  2. Select Team
  3. The Team modal opens with your current members

Inviting a new member

  1. Click Invite Member
  2. Enter their email address
  3. Optionally add their name
  4. Choose their role
  5. Review seat usage and billing impact
  6. Send the invite

The invitee receives an email and appears in the Invites tab until they accept.

Viewing member details

Click any member row to open their details drawer:

  • Overview: Role, visibility, status, last active
  • Permissions: What they can and cannot do
  • Actions: Deactivate or reactivate the member

Changing a member's role

  1. Open the member details
  2. Click Edit
  3. Change the role
  4. Save

Role changes take effect immediately.

Deactivating a member

When someone leaves the team:

  1. Open their details drawer
  2. Click Deactivate Member
  3. Choose what happens to their open actions
  4. Confirm the deactivation

The member loses access immediately, but their audit history is preserved.

Key terms

TermMeaning
SeatA license for one active user
InvitedUser has been sent an invite but has not accepted yet
ActiveUser has accepted and can use Slokoto
InactiveUser has been deactivated and cannot access
VisibilityControls which data a user can see

Billing and seats

  • Each active user requires one seat
  • Your plan includes a certain number of seats
  • Adding members beyond your limit increases billing
  • When inviting, you will see the cost impact before confirming
  • Deactivating a member frees up their seat

Tips

  • Start reps with Private visibility
  • Make team leads Managers when they need to help coordinate work
  • Keep Admin count low
  • Deactivate instead of deleting so audit history stays intact
  • Review pending invites and clean them up regularly

Frequently Asked Questions

Q: Can I have multiple Admins?

Yes. All Admins have the same permissions.

Q: What happens to a member's actions when they are deactivated?

You choose during deactivation whether work becomes unassigned or is reassigned.

Q: Can I change someone's role without affecting their current work?

Yes. Role changes affect access and permissions going forward. Past work stays attributed.

Q: Do pending invites count against my seat limit?

No. Only active users count against seats.

Q: Can a Manager invite new team members?

No. Only Admins can invite or remove team members.