Knowledge BaseAutomation & Execution

Real-Time Sync

Slokoto syncs your connected communication channels in real time, so customer activity appears without needing to refresh the browser.

What it does

When Gmail and other supported channels are connected, Slokoto listens for real events and updates the workspace immediately.

  • A new customer email arrives and a new lead or Todo can appear
  • You send an email and the lead can move from Todo to Upcoming
  • A customer replies and the lead can return to Todo immediately
  • A scheduled follow-up becomes due and the lead moves back into Todo automatically

This means normal email work no longer depends on waiting for a cron cycle.

How it works

  1. Automatic setup: Slokoto registers and renews the Gmail watch automatically.
  2. Real event arrives: Gmail sends a push notification when mailbox history changes.
  3. Durable processing: Slokoto stores the event in an internal queue before processing it so nothing is lost if a request ends early.
  4. Lead state updates immediately: inbound replies, outbound sends, and due follow-ups update the lead right away.
  5. Live UI refresh: Todo, Upcoming, Activity, and Pipeline refresh automatically.
  6. Recovery protection: a bounded 15-minute recovery sync still runs in the background in case a push event is missed.

Real-time does not mean "everything finishes inside the webhook request." It means the event is captured immediately and processed within seconds through a durable internal handoff.

What you will notice

  • No more refreshing for normal email activity
  • A live Activity feed as signals and AI actions arrive
  • Up-to-date Pipeline state as stage or ownership data changes
  • Faster response times because customer replies surface immediately
  • Cleaner lists because Todo stays actionable and Upcoming stays scheduled

Views with real-time updates

ViewWhat updates automatically
TodoNew actionable leads added, completed or rescheduled items removed
UpcomingScheduled follow-ups added, due items removed back into Todo
ActivityNew signals and AI actions logged
PipelineStage, ownership, and lead-state changes

Key terms

  • Webhook: A notification system that tells Slokoto when something changes in a connected channel
  • Real-time sync: Updates that happen within seconds, not on a schedule
  • Live UI refresh: Your browser view updates automatically without needing to click refresh
  • Upcoming: The list of scheduled follow-ups and waiting states that are not actionable yet
  • Recovery sync: The background 15-minute safety net that catches anything missed

Tips

  • You do not need to refresh Todo to get email updates
  • If you disconnect and reconnect a channel, new webhooks are registered automatically
  • Most Gmail updates arrive in seconds; the 15-minute sync is a safety net, not the main path
  • The Activity view shows user-relevant signals, AI actions, and team actions; it does not show empty internal fallback cycles
  • Keep the tab open if you want to watch changes arrive live